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At
an official bus stop:
Wait at an official bus stop. All stated stops are listed
in the schedule. Look for the ARTS Bus Stop signs at many stops
throughout the system
As a flag-down:
You may flag down an ARTS bus anywhere along its route,
so long as there is enough space for it to make a safe stop out
of the flow of traffic. Wave clearly and make eye contact with
the driver, if possible. If you are able to phone ahead, we will
alert the driver to watch for you. |
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By
request:
If you are within 1/2 mile of a designated ARTS route,
you may phone us at 223-2877 and request an off-route
deviation. Such deviations are subject to adopted
policies, so please make arrangements at least 24 hours in advance.
After your stop has been approved, one hour's advance notice is
all that is required. Be ready at least 5 minutes ahead of the
time given by the dispatcher and remember, the bus may be as much
as 5-10 minutes late. If you are not at your location when the
bus arrives, the driver cannot return to pick you up. Always
call and cancel your request if you have had a change of
plans. Please note that, subject to time constraints, off-route
deviations may not always be available.

ARTS provides daily service to and from the Senior Lunch Program
at the Amador Senior Services Center. Door-to-door service is
available in most areas including Sutter Creek, Jackson, Volcano,
Pine Acres, Pine Grove and Pioneer.

If you use a wheel chair or a service animal, ARTS can accommodate
your special needs. All of our buses are wheelchair accessible
and equipped with lifts and tie-downs. Wheelchair users should
remain in their chairs and wear a lap belt while loading, riding,
and unloading. Wheelchairs must be in good working order with
functional brakes. Scooter users, once on board, should transfer
to a seat if one is available. Not all scooters can be accommodated
on our vehicles. Please contact ARTS in advance @ 209-223-2877
to see if special arrangements are required. ARTS drivers may
not push wheelchairs up or down inclines or over obstacles. ALL
mobility devices must be secured to the bus during transport.
Attendants required by people with disabilities may ride free
of charge.

ARTS buses are equipped with bicycle racks which accommodate two
bikes each. These are available on a first come, first served
basis. Riders are responsible for loading and unloading their
own bicycles. ARTS bears no responsibility for damage to bicycles
transported on its bus racks. Under no circumstances may bicycles
be carried inside the bus.

Be at your boarding point a few minutes before your bus is scheduled
to arrive. Stand in an area where the driver can see you clearly.
Wave and make eye contact to let the driver know that you want
to board the bus. Please wait for exiting passengers to get clear
before you board. Ask the driver if you are on the correct bus.
Deposit the exact fare or ticket in the farebox, or show the driver
your transfer or pass. Please note that drivers cannot make change.
Ridership is limited to space available.

Radios,
tape players or CD players may only be played through earphones
at a volume not audible by other passengers.
Shirts
and shoes must be worn at all times. Wet clothing, such as swimsuits,
are not allowed. Clothing, wheelchairs and other mobility devices
should be reasonably free of mud or dirt.
State
law prohibits eating, smoking or drinking any beverage while riding
on a public conveyance.
Pets
other than service animals are not allowed on board ARTS buses.
Profanity,
loud or offensive language, or boisterous behavior constitutes
a criminal act and is punishable by law. ARTS drivers are authorized
to eject any passenger for illegal behavior. ARTS buses are equipped
with video cameras. Any criminal acts recorded may be used as
evidence in a court of law. |
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